Bloomberg is scrambling to secure its finance service after a leaked transcript exposed customer information.
The Financial Times
reported that a list, which has since been taken down, was publicly
accessible and contained data such as customer names and financial
transaction details. The leaked list was said to be part of a previous
project to help gather financial data on transactions.
According to the FT report, prior to its removal the list had been indexed by Google and could have been accessed through a simple search query.
The breach is the second such gaffe to
come from Bloomberg in recent days. Earlier this week the company was
forced to apologise to users after it was discovered that similar
details about customers and transactions had been left open to reporters
in Bloomberg's news agency who had access to the company's terminal
platform.
Following that disclosure, chief executive Daniel Doctoroff apologised to customers and said that the company would be changing its policies.
"To be clear, the limited customer
relationship data previously available to our reporters never included
access to our trading, portfolio, monitor, blotter or other related
systems or our clients’ messages," the Bloomberg chief said in an open
letter.
"Moreover, reporters could not see news
stories that clients read, or the securities they viewed. Bloomberg has
very strict data security policies in place, in addition to significant
and rigorous training, processes and protocols."
Doctoroff later said that the company has
contacted some 300 clients to apologise for the error and explain the
company's new policies which limit journalist access to publicly
available information and create a new compliance officer role
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