Millions of people across Europe have faced disrupted communications
in dozens of major outages, with many incidents affecting access to the
112 emergency phone service, the EU's cyber security agency has warned.
ENISA, the European Union Agency for Network and Information Security, said countries had reported 79 major outage incidents during 2012, almost 40 per cent of which had affected the possibility of dialling 112.
The incidents, which featured in the agency's annual report, were caused by a range of factors, including Distributed Denial of Service (DDoS) cyber attacks, faulty upgrades, cable theft, and faulty software.
A range of telecommunications were affected by the outages, but mobile phones and mobile internet faced the most significant impact.
Professor Udo Helmbrecht, executive director of ENISA said: "The EU collaboration behind this report is key to improving the security and resilience of electronic communications networks in the EU, as well as for security in other critical sectors.
"Reporting major incidents helps us understand what went wrong, why, and how to prevent similar incidents from happening again."
ENISA, the European Union Agency for Network and Information Security, said countries had reported 79 major outage incidents during 2012, almost 40 per cent of which had affected the possibility of dialling 112.
The incidents, which featured in the agency's annual report, were caused by a range of factors, including Distributed Denial of Service (DDoS) cyber attacks, faulty upgrades, cable theft, and faulty software.
A range of telecommunications were affected by the outages, but mobile phones and mobile internet faced the most significant impact.
Professor Udo Helmbrecht, executive director of ENISA said: "The EU collaboration behind this report is key to improving the security and resilience of electronic communications networks in the EU, as well as for security in other critical sectors.
"Reporting major incidents helps us understand what went wrong, why, and how to prevent similar incidents from happening again."
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