In a post on its Creators blog, the YouTube comments team insisted the commenting system, which requires users to have a Google+ account in order to post, had solved many problems relating to spam. However, YouTube did admit that it "introduced new opportunities for abuse and shortly after the launch we saw some users taking advantage of them."
The comments team said it had made a number of
changes to comments, including "better recognition of bad links", an
exploit which allowed users to post shortened links to viruses, spam and
"screamer" pages, intended to shock unsuspecting users. It has also
made it harder for users to impersonate other YouTube members, and has
taken steps to improve the detection of ASCII art (below).
Finally, long comments have also been modified
to change how they display. Previously, users were able to post
extremely lengthy comments; some had even taken to posting the scripts
of entire Shakespeare plays.
"We're moving forward with more improvements to
help you manage comments on your videos better," YouTube said, promising
new tools for bulk moderation of comments, which it admitted was a
"long-standing creator request".
However, the firm has not responded to users
calling for the old system to be reinstated. A petition calling for
YouTube to remove the Google+ account requirement has reached more than 214,000 signatures.
However, as Google looks to consolidate its services into a coherent
set of products with Google+ integration, it is unlikely any change will
be seen.
Launched on 6 November, YouTube's new commenting
system was designed to spark better and more constructive conversations
on the site, which had previously developed a reputation of being full
of offensive comments and spam.
However, the new system angered not only the
site's everyday viewers, but also caused grave concern for YouTube's
biggest stars and creators, many of whom earn a living from advertising
revenue generated from their videos. Businesses using the Google-owned
YouTube service to promote their company also faced issues such as not
being able to properly moderate comments, which has the potential to
damage their brand or send viewers to inappropriate pages.
Many YouTube stars disabled comments on their
videos until the system was fixed, including Felix "PewDiePie"
Kjellberg, who has more subscribers than any other channel on the site.
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