Banks’ loss to cyber-crime globally has risen to $700 billion yearly,
President/Chairman of Council, Chartered Institute of Bankers of
Nigeria (CIBN), Uche Olowu, has said.
Speaking during the roundtable on information security meeting in
Lagos, he said despite the benefits provided by financial technology
(Fintech), there are equally heightened risks of cyber threats and
fraudulent activities with Nigerian banks alone losing N198 billion to
the threat annually.
He said criminal activities such as credit card fraud, phishing,
Automated Teller Machine (ATM) fraud and identity theft have
increasingly become threat to banking operations.
“Statistics put the cost of cyber-crime globally at $700 billion
annually, a figure projected to rise to about $2 trillion by 2019, due
to the rapid digitisation of consumer lives and company records. In the
case of Nigeria, about N198 billion is said to be lost to the
ever-increasing cases of cyber-crimes per annum usually perpetrated
through the financial system,” he said.
Olowu explained that while a variety of organisations are exposed to
cybercrime, the financial sector is particularly vulnerable given its
crucial role of financial intermediation in a highly connected global
financial system.
He said: “Nigerian banking or financial services sector company
should no longer ask if they are going to be hacked and instead when
Cybersecurity is no longer just about protecting a business’
information. It is critical to maintaining trust with the public and
customers, building company reputation, as well as safeguarding data,
and critical infrastructure. This can all influence higher-level issues
like maintaining competitiveness in the market, stock price, and
shareholder value.
“For financial sector institutions, cybersecurity has become an issue
from the top down. Board of Directors, Chief Executive Officers and
Senior Executive must ensure that they are making the right decisions
about cybersecurity for their institution. Shareholders and company
Board of Directors are now asking questions about companies’ approach to
cybersecurity and readiness to face an attack and CEOs must make it
clear that security is not just an IT problem – it is a priority for the
business. CEOs need to be able to answer tough questions and prove that
they are working with the senior leadership team to develop a
cybersecurity strategy and that they understand the cybersecurity
landscape and how it can affect key business function in the company.”
He said it is incumbent upon CEOs to learn more about cybersecurity
to ensure that their company is taking appropriate actions to secure
their most valuable information assets. “This does not mean that every
CEO needs to become a cybersecurity expert. Rather, CEOs should increase
their knowledge of core cybersecurity concepts and leverage their own
leadership skills to conceptualise and manage risk in strategic terms,
understanding the business impact of risk. Most executives want to
manage cybersecurity risks in the same thoughtful and intelligent way as
they manage other aspects of their business,” he said.
Speaking on data security, he said banks are privy to an immense
amount of data, which if put in the wrong hands could be harnessed for
illicit activities. The most popular example being Facebook data and the
data harnessed by Cambridge Analytica through the Application
Programmable Interface (API) and the interference in the 2016 American
Elections.
“As a solution, I implore intermediaries such as Payment Solutions
Service Providers (PSSP) to efficiently act on data breaches.
Furthermore, I believe that Data Privacy challenges could be effectively
tackled with adequate legislation, which would enforce best practices
in data protection. Also, a constant review of compliance with global
standards such International Standard Organisations (ISO) and Payment
Card Industry Data Security Standards (PCI-DSS) are ensured by the
players in the financial service industry,” he said.
He said identity theft is on the rise due to the adoption of
digitised platforms globally. The ease at which personal data could be
illegally harvested is now more sophisticated than ever. “As a
suggestion, I implore all banks to invest further in user education of
customers on possible threats with remedies for mitigating such threats.
I, also implore banks to further employ the use of intelligence systems
and tools such as Predictive Analytics solutions to determine irregular
activities on bank accounts, which have been compromised or
inconspicuous fraudulent activities.”
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