As you may have heard from the copious news coverage (including our own post this morning)
Target’s stores in the US were the target of a security breach which
has given criminals access to the data from the magnetic strips on
customers’ credit and debit cards. This data includes the customer’s
name, credit or debit card number, the card’s expiration date and CVV
(the three-digit security code).
Indications are that this breach began near the end of November,
though some sources say it may have begun as early as mid-November, and
it was closed on December 15. If you shopped in a Target store during
that period of time, you may be wondering how to identify or mitigate
problems caused by this breach. Here are a few steps you can take now:
1. Check your account for suspicious activity
The first, and
most important thing you can do is to check the
transactions for the credit and debit cards you used at Target stores
during this time period. If you see activity that you do not recognize,
it is important that you notify the card issuer immediately.
Keep in mind that it is likely the criminals will not have used or
sold all of the data they have stolen yet. In order not to flood the
market and devalue the data, they are likely to sell it over the course
of several months. You will need to be vigilant with these accounts for a
while.
Reports are that the site for Target’s REDcard are overwhelmed, and
may not be responding, so you may need to be patient and try again
periodically.
2. Ask for a replacement debit/credit Cards
If you would rather not wait for the hammer to drop on criminals
potentially selling your stolen data, especially if the card in question
is a debit card which pulls funds directly from your bank account, you
may wish to ask for a replacement card. Keep in mind that if you have
any auto-pay accounts that reference this account number, you will need
to update that information. By asking for a replacement card, you will
have more outlay of time now, in the hopes of preventing a bigger outlay
of time in the future, if your card data does get stolen.
3. Choose a stronger debit PIN
If the card that was used was a debit card, you may wish to change
your PIN. There is no indication at this time that that information was
part of what was intercepted in the breach, but many people use weak
PINs that are easy to guess. Making this change is a small step that can
greatly improve your security.
4. Check your credit report
Criminals could take the data they have stolen and combine it with
other data to wreak more havoc. It is a good idea to regularly monitor
your credit report, to identify and then report any fraudulent
transactions. Target has provided
detailed contact information
for the three credit reporting agencies. You may also want to look into
setting up a fraud alert or a credit freeze if you want additional
protection against fraudsters trying to get credit in your name. Be
aware that these steps will also mean you have to go through additional
verification if you wish get credit, for the duration of the alert or
freeze.
5. Change your Target.com password
There is no indication that Target.com was compromised, but this
incident is a good reminder to be vigilant about choosing strong
passwords and changing them often.
Bonus tip
Beware of scams: Criminals are aware that people
will be feeling especially anxious about their security and privacy as a
result of this incident. This could lead to other scams. Some folks
may, ironically, be more apt to fall for social engineering tactics that
prey on this fear of their cards being compromised. Be sure not to
click on links in emails purporting to come from businesses using this
angle, especially if they appear suspicious in any way. Instead, you
should type the expected URLs into your browser directly to contact
companies.
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